The products are shipped by registered letter with acknowledgement of receipt. Inside the EU, the cards will be shipped via Colissimo. Outside the EU, the cards will be shipped via DHL.
The proforma invoice is available as soon as you validate your cart, right before the payment page. A copy will be automatically sent to you by email, once your order is confirmed.
You can pay for your order immediately or few moments later after placing it.
In the second case, your order will be pending.
In any ways, the order will be taken into account as soon as the payment is received.
The invoice can be downloaded directly from your Elitt E-Shop account as soon as the order is finished. The invoice will also be sent automatically by email to the person that placed the order, once it will be finished.
No. You need to renew your merchant contract every year to be sure of its validation. The merchant contrats that have not been renewed soon enough will be closed.
Test cards and Development cards
Two families of test cards need to be distinguished :
- CB test cards are associated with an authorization service to accompany the deployment (qualification at the end of a new development, installation, migration...) and the maintenance of money applications in a 'real' environment, i.e in the exact same conditions than the ones of a customer in a shop.
- CB development cards accompany the development and the qualifications of money applications in a dedicated development environment, i.e only in laboratory conditions.
Yes, we provide a document called "CB Test Products & Services - User Guide" which explains in details the specificity of the cards. This user guide needs to be downloaded via the link that will be sent by email once the cards are shipped.
No, a new setup is necessary in some cases. For example, if your acceptance system is an automatic machine such as parking pay stattion, fast-food pay stations etc; you will have to set it up in "testing mode". To do so, you need to contact your maintainer.
Test merchant contracts
The parameters to create the connection are explained in the user guide that will be sent to you by email, once your merchant contract is opened.
The process to initialize it is based on your providers solution and it is unique to the application that is installed into your acceptance system.
In the event of a problem, you will have to contact your provider.